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Contact Us

Our Customer Care team is ready to help.

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Our Support Team

Our team at Midwest Heritage is here to assist with any of your questions. Whether you’re a current customer or looking for more information on products and services, we’re proud to offer extended hours of service to meet your needs. Please reach out using the method most convenient for you.

Banking Support

800-782-0521
[email protected]

Hours of Support:
Monday – Friday: 7 AM – 7 PM
Saturday: 8 AM – 5 PM
Sunday: 9 AM – 3 PM

Member FDIC

Investments Support

800-766-5162
[email protected]

Hours of Support:
Monday – Friday: 8 AM – 5 PM
Saturday & Sunday: Closed

Not FDIC insured • No bank guarantee • May lose value

Insurance Support

866-768-6713
[email protected]

Hours of Support:
Monday – Friday: 8 AM – 5 PM
Saturday: 8 AM – 12 PM
Sunday: Closed

Not FDIC insured • Not a deposit • May lose value

Frequently Asked Questions

Mobile App

Get to know the new Midwest Heritage mobile and digital banking platform.

Explore FAQs

Banking

Explore banking questions related to checking, savings and account access.

Explore FAQs

Lending

Understand our lending process for auto, home and unsecured loans.

Explore FAQs

Contact Us

We will follow up within two business days of submission.

Personal Information

Name*

Please enter any additional comments or questions:

Reminder: DO NOT send any of your vital account information or sensitive personal information in this form. This includes account numbers, login ID, passwords, SSN or birthdate.

Fields marked with an * are required.

This field is for validation purposes and should be left unchanged.

Frequently Asked Questions

Account numbers can be found on online statements. Go to "Menu" > "Transactions" > "Statements".

Download the MHBank2Go app > click "Enroll" (in the left corner of the bottom banner) > enter your personal information > "Requested Login ID" is the username you would like to use. You will be successfully enrolled!

Go to your mobile banking app > "Menu" > "Transactions" > "Statement Delivery" > click the account you would like to change > move to paper or electronic > verify email address > complete.

Bill pay and Zelle® accounts must have the same email address as the one used for online banking.

Go to your Phone Settings > select the "MHBank2Go" app > allow camera access > refresh the app.

The primary user will need to Log In > hover over "Administration" > "Company Administration" > "Manage Users" > "Create New User".

If it is a Midwest Heritage ATM, it may take 1-2 business days; however, if it is a foreign ATM, it can take up to 7-10 business days.

View All FAQs

Legal Disclosures and Information

Disclosure: Zelle® and the Zelle® related marks are wholly owned by Early Warning Services, LLC, and are used herein under license.